Accounts Officer - Care Services

Job Description

Title: Accounts Officer - Care Services

Company Name: Regal Health Pty Ltd

Vacancy: 1

Job Location: Sydney, CBD, Inner West & Eastern Suburbs

Employment Status: Full Time

About the business

Regal Health is a leading provider of in-home health care covering clinical, personal care and domestic services.  Regal provides a full range of services to Veterans and those in the aged care and disability sectors. Service is provided through  Home Care Packages, NDIS, DVA and private funding models. Regal has being providing services for over 55 years with the aim always to allow those we care for to live safely within their own home.

For further information about who we are and what's important to us, please visit:

Our Website: www.regalhealth.com.au/

Our Linkedin: www.linkedin.com/company/regal-health-services/

Our Facebook: www.facebook.com/RegalHomeHealth/

About the role

At Regal, we are about building relationships with those we care for. This permeates all we do and feeds directly into the way our accounts team interacts with our clients.  This role sits within our aged care hub and reports to the Executive Manager Aged Care. The person appointed to this role will need to demonstrate an ability to combine key accounting skills with the ability to manage the administrative needs of those in our care.

Accounting Role Responsibilities include:

  • Oversight of home care package budgets, accounts and account reconciliations.
  • Management of billing generation and distribution of monthly statements.
  • Oversee online claims, funding and interaction with government departments.
  • Generation of monthly reports.
  • Accounts receivable where private funding is required.
  • Accounts payable re third party providers.

Customer Service Role Responsibilities include:

  • Vendor & 3rd party management for outsourced services, equipment and clients personal package needs.
  • Assistance in sourcing new providers, organizing quotes and brokered services.
  • Management of the home care package inbox including appropriate escalation and actions.
  • Support the Aged care team to facilitate the growth of the Regal Home care Package programme.
  • Client relationship management , phone calls and collaboration to ensure excellent customer service.

In aged care, you can make a difference.  Regal has been making a difference for 55 years. 

Skills and experience

This is a full time permanent position Monday to Friday, between 8.30 am to 4.30 pm.

The role  provides the opportunity to work from home or office with the option to work 2 regular days from home per week. Our modern office is right next door to the QVB and Town Hall station. 

To be successful , you will need to demonstrate the ability to handle both the accounting requirements and customer service needs of this role.

Previous experience in accounts reconciliation, accounts payable and accounts receivable will be required.

Tertiary education is preferred but not essential. 

A background in health services is also preferable but once again not essential.   


Other attributes include: 

A love for working in with people.

Skilled communicator - both written and verbally

Extremely organised with a high level of attention of detail

 

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