We have a Global Shared Services area for Transactional Finance functions – Accounts Receivable, Accounts Payable, Robotics and Automation team, based in Brisbane and Sydney, supported by an offshoring team based in Jakarta.

The Accounts Payable area is the centralised point for invoice processing, supplier payments and supplier assistance regarding the resolution of any finance issues that may arise for our Procurement business.

The Accounts Payable Assistant Team Leader will assist the Team Leader in leading, motivating and training their team to ensure the long term, positive Accounts relationship with its Suppliers, Partners and customers.

The Assistant Team Leader will also focus on the ongoing growth of Team Members, process improvements and efficiencies. This role is primarily responsible for Account reconciliation, end of month activities, payment disbursement and the associated queries from internal and external stakeholders. This involves, but is not limited to account reconciliation, pay suppliers timely and accurately supplier queries and correspondence, Selling Partner queries, working with Treasury team for cash management and end of month activities.

The Assistant Team Leader is a strategic thinker, thrives on challenge and consistently delivers a high level of customer service, contributing to FCTG’s overall profitability

Accountabilities:

• Leadership of FCTG Accounts Customer Relations team (25%)
• Query Resolution & Supplier, Partners & Customer Relationship (20%)
• Business & Cash Management (20%)
• Financial Control and End of Month activities (35%)

Key Competencies:

• People Developer
• Team Player
• Customer Focus
• Excellent Communicator
• Partnering and Building Relationships
• Problem solving and embracing change
• Business Acumen
• High attention to detail
• Leads by Example

Skills and Capabilities:

• Systems Knowledge: Excellent back-office system(s) knowledge o Reservation – Calypso, Travelbox & Reservation Manager, ERP – Microsoft D365, Banking – HSBC, eNett & WEX, BPM – PRIME, Microsoft office – Excel, Words, PowerPoints & etc.
• Highly developed Customer Service skills to ensure mutually beneficial relationships with suppliers, partners and customers
• Deliver outstanding customer experience
• High attention to detail and ability to achieve resolution
• Resolve not re-solve
• A proactive approach to challenges and opportunities
• Ability to think ‘outside the box’
• Ability to interpret bank statements, supplier invoices/statements and documentation
• Fluency in financial concepts

Qualifications and Experience:

• Degree in Accounting/Finance /Commerce (Desirable)
• Accounts Payable or P2P Experience (Essential)
• Travel Industry knowledge (Desirable)

What's in it for You?

• Generous remuneration structure
• Travel discounts, in-house financial and health services
• Global career opportunities in a network of brands and businesses
• Ongoing training and professional development
• Fun and flexible work environment
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs

If this sounds like the right role for you, apply today!

Applications are now open for review!

We’re proud to have been recognised as an Employer of Choice in the Australian Business Awards 2018, in addition to Best Agency Group at the AFTA 2018 National Travel Industry Awards