Collections Officer

Job Description

Title: Collections Officer

Company Name: McArthur

Vacancy: 3

Job Location: Australia, Victoria, Melbourne, CBD & Inner Suburbs, stkilda

Employment Status: Contract/Temp

Functional Tasks and Responsibilities

  • Negotiate with debtors with the intent of finalising payment of outstanding accounts
  • Contribute positively to workplace morale
  • Ensure the security and proper use of the company's assets
  • Demonstrate professionalism and positivity toward clients, debtors and other staff at all times
  • Ensure complete and consistent compliance to regulatory requirements, applicable legislation, and company policies and procedures

Key Skills

  • Thorough knowledge of privacy legislation
  • Effective communication and negotiation skills
  • Effective listening skills
  • Excellent telephone technique
  • Sound PC skills
  • Ability to diffuse tense situations and remain calm with aggressive debtors

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