Credit Officer

Job Description

Title: Credit Officer

Company Name: Active Utilities

Vacancy: 3

Job Location: Melbourne, Western Suburbs

Employment Status: Full Time

About the business

Come join a business that is dynamic, innovative and ahead of the curve. We operate in the private electricity market (Embedded Network), also providing other utilities services such has Hot Water, Heating, Colling, solar to our customers. Watch out video below to learn more about us.

About the role

We are looking for a passionate credit officer who is empathetic and understands the needs of customers. This position will require interactions with customers that are sometimes difficult so listening and working with them will be critical. Our customers are at the centre of our business, the way we interact with them is key to our culture.

Benefits and perks

Placed in an excited business park in Melbourne's western suburbs with access to shops, car yards and only a short trip to Melbourne airport. Onsite parking available and ease access to public transport.

This is an opportunity to put your stamp on the company, expand beyond standard credit control and apply your prior experience to take your career to the next level.

Skills and experience

In order to be successful in this position you will need;

  • To be proficient in the use of Microsoft Office suite,
  • Experience in a collections based role (mandatory),
  • Previous experience/knowledge of basic accounting practices,
  • Energy sector experience desirable,
  • Experience in utilising a Billing system,
  • Experience in working in a Helpdesk or job ticketing system,
  • Excellent communication & interpersonal skills are mandatory – both verbal & written which will enable you to deal with external and internal parties in a professional manner,
  • Ability to think creatively to innovate and resolve problems efficiently and effectively,
  • Good Time Management and Organisational Skills,
  • Ability to communicate sensitively with customers, staff, and 3rd parties,
  • Motivated to learn, and quick to understand new processes.

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