Credit Officer

Job Description

Title: Credit Officer

Company Name: Endeavour Foundation

Vacancy: 1

Job Location: Australia, Queensland, Brisbane, CBD & Inner Suburbs, cannonhill

Employment Status: Full Time

We are:

We are people working together, making possibilities a reality for people with a disability. We call ourselves #teampossible!

Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales, and Victoria where we offer choice, opportunities, and personalised support in the key areas of home, work, learning, and community participation. While we have been around for over 70 years, we understand the importance of continuing to imagine what's possible and look to inspire our customers and our people to re-define the possibilities. We are passionate and committed to securing high-performing team members who will embrace and drive our purpose and values forward.

The role:

To provide credit management support in the areas of account receivable to ensure the credit management process is carried out efficiently, accurately, and in a timely manner and Endeavour Foundations business outcomes are achieved. This is a permanent full-time position to join our team based in Cannon Hill. The role is available due to an internal promotion. Duties will include:

  • Manage and maintain customer relationships whilst ensuring policies and procedures are followed.
  • Maintain customer accounts through account receivable processes to ensure accounts are managed effectively and processed in a timely manner.
  • Process customer transactions to ensure payment processes are followed and records are accurate and up to date.
  • Reconcile accounts when necessary, research problem receipts and negotiate payment periods with customers to ensure payment is received and customer relationships maintained.
  • Undertake the debt recovery process by identifying, assessing and investigating debt issues to ensure funds are recovered in an appropriate manner.
  • Prepare necessary accounts receivable information, including monthly statements and ad hoc reports, to provide timely information to the appropriate stakeholder.
  • Management of multiple Credit Management mailboxes specific to the updating of service user information
  • Maintain accurate accounting documentation records to assist with all audit requirements.

All about you:

  • Demonstrated experience in working within a credit management environment including accounts receivable, debt recovery and financial/banking responsibilities in order to achieve set outcomes within identified timeframes.
  • Demonstrated ability to manage and maintain relationships with customers and key stakeholders.
  • Demonstrated experience in an administration environment which will contribute to the efficient operation of a team and ensured business outcomes were achieved.
  • Experience and competency in using various accounting software packages, in addition to Microsoft office suite, to ensure tasks are completed in a professional manner.
  • Experience with Microsoft Dynamics AX would be advantageous.
  • Attention to details is mandatory.
  • Utilise Microsoft Suite to enter account maintenance, system upload, prepare reconciliations and export data to prepare the debtors report in Excel
  • Proficient with Microsoft Excel is mandatory and ability to learn new systems and processes with ease.
  • Reconcile accounts when necessary, research problem receipts and negotiate payment periods with customers to ensure payment is received and customer relationships maintained.
  • Maintain accurate accounting documentation records to assist with all audit requirements.
  • Prepare necessary accounts receivable information, including monthly statements and ad hoc reports, to provide timely information to the Credit Manager and/or appropriate stakeholders.
  • Ability to work under pressure and deliver workload within the time frame.
  • Excellent problem solving and time management skills.  

What we offer you:

  • Attractive salary packaging and novated leasing options
  • Corporate health insurance plans, and discounts with our corporate partners
  • Ongoing professional development
  • Employee Assistance Program
  • Paid parental leave
  • Onsite cafe
  • Onsite secure car park options

How you can join #team possible:

Please include a written statement, outlining your suitability (including examples), and why you are interested in this role.  It is your opportunity to tell us about yourself, highlighting your transferable skills and experience including what you'll bring to the role and what you'll get out of it.

Before commencing with Endeavour Foundation you will be required to undertake a National Criminal History check and hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card).

Endeavour Foundation welcomes the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability because it will provide a platform for people to be heard and seek justice. Everyone within our community is expected to act in a way that protects and supports the human rights of people with disability - this is our highest priority. Click here for more information.

 

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