Customer Service Agent - Auckland

Job Description

Title: Customer Service Agent - Auckland

Company Name: SEEK Employer Account 44

Vacancy: 1

Job Location: New Zealand, New Zealand, Auckland, Auckland Central, aucklandcbd

Employment Status: Full Time

As a Customer Service Agent you will be the ambassador of our company's first impressions on the guests and visitors.

It is your foremost responsibility to compassionately greet all incoming guests, visitors and members, help them with directions or any appropriate information that they need while maintaining high level of company confidentiality. You will be professionally answering phone calls in a polite tone and re-directing calls to respective departments.

Also, you will perform various front desk duties including filing, handling and re-directing mail, etc., assuming administrative authority for your responsibilities.

Tasks:
• Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and departments.
• Greet visitors/guests/members professionally, determining the nature and purpose of visit
• Direct and escort visitors/guests/members to appropriate destination or waiting rooms
• Monitors visitors' access and issues visitor passes
• Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries
• Schedule appointments maintaining & updating calendars, reminding respective personnel of the appointments
• Create and prints fax sheets, memos, mail, reports and other documents
• Receive payments, record receipts for services and handle and reconcile all petty cash daily
• Take and resolve complaints from customers and public being positive to negative criticism
• Support the Mission, Vision and core values of the company
• May be required to perform basic clerical duties, such as faxing office notes and photocopying
• Assist with Admin and HR tasks as needed

Similar Jobs

More Jobs

Assistant Accountant

View

Payroll Lead

View

Assistant Accountant

View

Accounts Officer

View

Business Manager

View

GRADUATE / INTERMEDIATE ACCOUNTANT

View

Company Accountant

View

Finance Administrator / Coordinator

View

Assistant/Financial Accountant

View

Financial Controller

View

Financial Accountant

View

Management/Systems Accountant

View

Manager Systems & Support Services

View

Payroll Officer

View

Senior Tax Accountant

View

Business Services Senior Accountant

View

Accounts Receivable | Debt Collection Officer

View

Financial Accountant - Fin-Tech CBD Opportunity

View

Payroll Advisor - 12 month Parental Leave

View

Project Finance Analyst

View

Senior Finance Manager - Advertising & Media Agency - $150 - $170K

View

Versatile Accountant for a Kitchen Knife Business

View

Senior Financial Analyst (Fixed Term Contract) - Financial Services

View

Intermediate Accountant

View

Intermediate Auditor Position

View

Senior Tax Accountant

View

Senior Tax Consultant

View

Accountant

View

Assistant Accountant

View

Accounts Payable Officer

View

Management Accountant - Fintech

View

Senior Management Accountant

View

Finance Billings Officer

View

Senior Accountant

View

Financial Accountant

View

AUDIT MANAGER | GOLD COAST | $120K

View

Accounts / Administration

View

Payroll Officer

View

Assistant Accountant

View

Graduate Accountant

View