Digital Experience Manager

Job Description

Title: Digital Experience Manager

Company Name: Bluefin Resources Pty Limited

Vacancy: 3

Job Location: Sydney, CBD, Inner West & Eastern Suburbs

Employment Status: Full Time

Marketing, Product & Communications
Recruitment Solutions

Digital Experience Manager

  • Be the subject matter expert in digital experience
  • Global financial services
  • Drive the digital experience through every customer touch point

This is one of my favourite clients to work with for a number of reasons: They know how important digital experiences are to a customer. They are actively investing in their digital channels. And finally, they are just all round lovely people to work with.

The company are a Global FS firm and are using these Global learning to create the best possible experiences for their Australian customers.

We're looking for a Digital Experience Manager who will be integral to improving the customer experience through every digital touch point. You will have a really strong understanding of how a customer travels through a website, the UX, UI and be able to use this to drive sales through digital channels.


Day to day:

  • Implement the digital strategy in line with creating a seamless customer experience with the view of driving sales through the website and third parties
  • Manage day to day vendor relationships
  • Traverse the end to end customer journey, test and iterate to make improvements
  • Understand stakeholders requirements and and translate these into actionable website updates and improvements
  • Ensure a consistent digital experience through all channels.

Does this sound like you? This is what we're looking for:

  • You may have started life as a digital producer, so you have really strong knowledge of digital platforms. You have also had a great understanding of the UX and the UI of a website to create wonderful customer experiences
  • Experience in mapping out digital journeys and delivering on the projects
  • Worked in an agile environment
  • Good understanding of the Adobe Experience Manager platform - or similar enterprise level systems

This role will be hired and on-boarded remotely. The teams are going into the office in the CBD a few days a week and working on the back to work plan.

Apply through Seek, LinkedIn or our website to Claire Lomax at Bluefin for more information

IMPORTANT: By submitting your email address and any other personal information when you APPLY to a job, you consent to such information being collected, held, used and disclosed in accordance with our COLLECTIONS NOTICE and PRIVACY POLICY.

http://www.bluefinresources.com.au/privacy-policy

www.bluefinresources.com.au

This is one of my favourite clients to work with for a number of reasons: They know how important digital experiences are to a customer. They are actively investing in their digital channels. And finally, they are just all round lovely people to work with.

The company are a Global FS firm and are using these Global learning to create the best possible experiences for their Australian customers.

We're looking for a Digital Experience Manager who will be integral to improving the customer experience through every digital touch point. You will have a really strong understanding of how a customer travels through a website, the UX, UI and be able to use this to drive sales through digital channels.


Day to day:

  • Implement the digital strategy in line with creating a seamless customer experience with the view of driving sales through the website and third parties
  • Manage day to day vendor relationships
  • Traverse the end to end customer journey, test and iterate to make improvements
  • Understand stakeholders requirements and and translate these into actionable website updates and improvements
  • Ensure a consistent digital experience through all channels.

Does this sound like you? This is what we're looking for:

  • You may have started life as a digital producer, so you have really strong knowledge of digital platforms. You have also had a great understanding of the UX and the UI of a website to create wonderful customer experiences
  • Experience in mapping out digital journeys and delivering on the projects
  • Worked in an agile environment
  • Good understanding of the Adobe Experience Manager platform - or similar enterprise level systems

This role will be hired and on-boarded remotely. The teams are going into the office in the CBD a few days a week and working on the back to work plan.

Apply through Seek, LinkedIn or our website to Claire Lomax at Bluefin for more information

IMPORTANT: By submitting your email address and any other personal information when you APPLY to a job, you consent to such information being collected, held, used and disclosed in accordance with our COLLECTIONS NOTICE and PRIVACY POLICY.

http://www.bluefinresources.com.au/privacy-policy

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