Digital Experience Manager

This is one of my favourite clients to work with for a number of reasons: They know how important digital experiences are to a customer. They are actively investing in their digital channels. And finally, they are just all round lovely people to work with.

The company are a Global FS firm and are using these Global learning to create the best possible experiences for their Australian customers.

We're looking for a Digital Experience Manager who will be integral to improving the customer experience through every digital touch point. You will have a really strong understanding of how a customer travels through a website, the UX, UI and be able to use this to drive sales through digital channels.

Day to day:

• Implement the digital strategy in line with creating a seamless customer experience with the view of driving sales through the website and third parties
• Manage day to day vendor relationships
• Traverse the end to end customer journey, test and iterate to make improvements
• Understand stakeholders requirements and and translate these into actionable website updates and improvements
• Ensure a consistent digital experience through all channels.

Does this sound like you? This is what we're looking for:

• You may have started life as a digital producer, so you have really strong knowledge of digital platforms. You have also had a great understanding of the UX and the UI of a website to create wonderful customer experiences
• Experience in mapping out digital journeys and delivering on the projects
• Worked in an agile environment
• Good understanding of the Adobe Experience Manager platform - or similar enterprise level systems

This role will be hired and on-boarded remotely. The teams are going into the office in the CBD a few days a week and working on the back to work plan.

Apply through Seek, LinkedIn or our website to Claire Lomax at Bluefin for more information

IMPORTANT: By submitting your email address and any other personal information when you APPLY to a job, you consent to such information being collected, held, used and disclosed in accordance with our COLLECTIONS NOTICE and PRIVACY POLICY.

http://www.bluefinresources.com.au/privacy-policy