Title: Senior Billing Officer
Company Name: Benergy
Job Location: Australia, Victoria, Melbourne, CBD & Inner Suburbs, southmelbourne
Employment Status: Full Time
A disruptive energy innovator achieving significant compound growth with a vision to transform energy markets and customer experiences. Based in South Melbourne, the company operates across Australia. The company is known for its engaging and rewarding environment and for its investment in its people to achieve their aspirations.
Reporting to the Head of Billing, Operations and Customer Services, you will be responsible for supporting the day to day function of the Customer Operations team. Your role will be responsible for maintaining transactional excellence in handling BAU/off-cycle billing, billing exception management and bill disputes. To ensure all responsibilities are carried out in an efficient and effective manner, the role will predominately interact and interface with all internal stakeholders and external clients.
You will perform your role with an emphasis on quality, accuracy, timeliness and compliance that drives a process of continuous improvement in practices, outputs and to foster and develop constructive working relationships across the company. The ‘can do, will do’ persona is preferred.
Desirable but not essential:
If this sounds like you, Apply now!
This is an immediate start role. Please submit your interest with a cover letter and your resume before 14 May 2021.