About Us
Infinite Aged Care is a leading aged care provider in the Australian market providing a holistic, innovative and resident-centered approach to aged care. The group has five residential aged care facilities in Adelaide, six operational facilities in Queensland, and is fast developing a footprint through the rest of Australia.  It is an incredibly exciting phase for the business and a fun and rewarding place to be!

The Role
An opportunity exists to join the Infinite team as a Full Time Senior Payroll Officer/Assistant Payroll Manager in our National Office in Bundall, Gold Coast.  You will provide support to the Payroll Manager through supervision of payroll processing, training and supporting the Payroll team to deliver accurate and timely payrolls across all companies in the business.  An ideal opportunity for a results-driven and dynamic individual who is looking to grow team culture with us, help us to challenge the ‘status quo’, and has a focus on continuous improvement!
You will become part of the backbone of our existing Payroll team, and will work closely with them to provide the very best Payroll service across the organisation.  A great opportunity to develop a broad range of payroll skills, and a great fit for an outcome-focused individual who is looking for a challenge!

Key Responsibilities

• Provide advice and support to managers and employees in relation to all payroll matters
• Work with the Payroll Manager to resolve complex matters
• Drive efficiencies in payroll processing and systems, highlighting risks and proposing risk mitigation strategies as they are identified
• Manage the ticketing system (Zendesk) and delegate queries and requests throughout the team as required
• Assist the team to meet all reporting deadlines 
• Complete general administration requirements as directed to ensure Payroll records and systems are accurate and efficiently maintained.
• Monitor and maintain accurate payroll records;
• Keep up to date with all internal policies and legislative instruments and ensure compliance at all times
• Provide a combination of scheduled and on-the-job training to staff in conjunction with the Payroll Manager to promote skill-sharing and competency-building across the team
• Assist the company with systems administration, set-up, maintenance, upgrades and update related processes/protocols
• Ensure timely and accurate reporting is completed when required including month-end, year-end, and ad-hoc reports
• Assist with completing audits on various areas of the payroll process 
• Be the team's first escalation point for enquiries maintaining expected customer service levels and being able to report on the cases
• Support the team where required to complete pay runs, on boarding of new employees into the HRIS & Payroll system, processing of variations & terminations, end of month reconciliations and account integration preparation

What we expect from you?

• Previous experience in a Senior Payroll/Assistant Payroll Manager position is highly advantageous
• Previous experience in CHRIS 21 or iCHRIS and Time Target would be highly advantageous
•  Exposure to the Aged Care sector would be advantageous but not essential
• Strong time management and organisation skills, with the ability to meet strict deadlines and prioritise workload
• The ability to work productively within a team environment in a varying and fast paced environment, whilst also maintaining a strong focus on attention to detail
• A willingness to engage effectively with a wide range of people and offer excellent customer service to the business.  Your customer service skills are highly important – you are expected to go above and beyond to your internal clients (our staff)
• Ability to work as a ‘change advocate’ and promote activities and initiatives that assist Infinite to achieve its vision and mission
• You must to be able to work well under pressure in compressed timelines and always keep your cool – a good sense of humour is a must!

The Rewards
We have a fun and innovative approach to business and are looking for new members to join our team that will help us to continue to grow at a rapid pace!  We offer competitive remuneration, an office situated on the Gold Coast, and a great team environment.

If you would like to be part of our leading team and have a passion for Payroll & aged care please apply with a resume & cover letter outlining your skills and experience, why you are excited about joining Infinite Care, and how you can add value to our organisation.

Due to high application volumes, only shortlisted applicants will be contacted.

Note:  Candidates will be required to provide a National Police Check and NDIS Worker Screening Check, and may be required to provide evidence of their seasonal Influenza Vaccination in accordance with Government regulations and Infinite employment and security conditions. Please note to apply for this position you must have the right to work in Australia.