Team Leader

Job Description

Title: Team Leader

Company Name: Centurion

Vacancy: 1

Job Location: Perth, Eastern Suburbs

Employment Status: Full Time

Team Leader

Perth Airport

 

Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 14 distribution centres and a fleet of almost 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.

 

About the Role

We are searching for a full-time team leader to join our Warehousing team. In this role, the right candidate will be a main point of contact for one of our valued customers and will be required to provide exceptional customer service and administrative support. In addition, this role will be responsible for a team of freight officers working to ensure we meet contract requirements.

 

Duties

  • Assisting to lead the team in completing all tasks in an efficient manner.
  • Managing the needs of assigned key customers by responding to all service requests and ensuring the business is delivering on the specific needs of the customer.
  • Receiving stock into the system and report on and resolve discrepancies where possible
  • Responding to incoming phone calls and emails from clients and vendors for all enquiries in line with agreed KPI’s
  • Entering phone and email bookings and necessary consignment notes for all freight pickups (general, express, interstate, hotshot)
  • Assisting in the location and preparation of freight in accordance to customer requirements to ensure delivery in a timely manner.
  • Completing quality control on freight in storage and outgoing orders.
  • Ensuring required internal and external paperwork is completed and returned for proof of delivery

 

Skills and Experience

  • Extensive experience in warehousing and customer service-based roles
  • Experience in Transport, Logistics and Supply Chain preferred
  • High level of attention to detail
  • Customer service focus
  • Well-developed communication skills, both verbal and written
  • Computer literacy and previous SAP experience highly desirable
  • Ability to think creatively to solve problems and address potential issues
  • Strong planning and organisation skills
  • Forklift experience

 

Culture and Benefits

  • Strong safety culture
  • Values driven Company
  • Employee Wellness Programs
  • Career development opportunities
  • Car, health and home insurance discounts

Perth Airport

 

Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 14 distribution centres and a fleet of almost 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.

 

About the Role

We are searching for a full-time team leader to join our Warehousing team. In this role, the right candidate will be a main point of contact for one of our valued customers and will be required to provide exceptional customer service and administrative support. In addition, this role will be responsible for a team of freight officers working to ensure we meet contract requirements.

 

Duties

  • Assisting to lead the team in completing all tasks in an efficient manner.
  • Managing the needs of assigned key customers by responding to all service requests and ensuring the business is delivering on the specific needs of the customer.
  • Receiving stock into the system and report on and resolve discrepancies where possible
  • Responding to incoming phone calls and emails from clients and vendors for all enquiries in line with agreed KPI’s
  • Entering phone and email bookings and necessary consignment notes for all freight pickups (general, express, interstate, hotshot)
  • Assisting in the location and preparation of freight in accordance to customer requirements to ensure delivery in a timely manner.
  • Completing quality control on freight in storage and outgoing orders.
  • Ensuring required internal and external paperwork is completed and returned for proof of delivery

 

Skills and Experience

  • Extensive experience in warehousing and customer service-based roles
  • Experience in Transport, Logistics and Supply Chain preferred
  • High level of attention to detail
  • Customer service focus
  • Well-developed communication skills, both verbal and written
  • Computer literacy and previous SAP experience highly desirable
  • Ability to think creatively to solve problems and address potential issues
  • Strong planning and organisation skills
  • Forklift experience

 

Culture and Benefits

  • Strong safety culture
  • Values driven Company
  • Employee Wellness Programs
  • Career development opportunities
  • Car, health and home insurance discounts

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